Renovation Solutions

Virtual Project Advisor

Renovate with confidence by partnering with a dedicated customer service team member.

projectadvisorhero_@2x

Renovation Solutions

Virtual Project Advisor

projectadvisorhero_@2x

Renovate with confidence by partnering with a dedicated customer service team member.

How it works

A virtual project advisor is a dedicated Block customer service team member who understands the unique scope of your project and can offer support throughout your renovation journey. 

1. Virtual Kickoff
Meeting

After your proposal is accepted, you will have a 30-minute virtual consultation with your advisor and contractor to review project scope, flag potential considerations, and discuss timeline estimates.

2. Virtual Pre-Break Ground Meeting

Prior to breaking ground, you will have a 30-minute virtual consultation with your advisor to review best practices and ensure that you and your contractor are set up for success. 

3. General
Support

Your advisor will partner with you and your contractor to resolve any hurdles along the way.


How it works

A virtual project advisor is a dedicated Block customer service team member who understands the unique scope of your project and can offer support throughout your renovation journey.

1. Virtual Kickoff
Meeting

After your proposal is accepted, you will have a 30-minute virtual consultation with your advisor and contractor to review project scope, flag potential considerations, and discuss timeline estimates.

2. Virtual Pre-Break Ground Meeting

Prior to breaking ground, you will have a 30-minute virtual consultation with your advisor to review best practices and ensure that you and your contractor are set up for success. 

3. General
Support

Your advisor will partner with you and your contractor to resolve any hurdles along the way.

How a project advisor helps

Block’s customer service team has supported homeowners and contractors on thousands of renovations. We understand that challenges and delays are a normal part of the construction process—give yourself peace of mind that your advisor is there to support you and your contractor as you navigate your project.

 

With Block
Virtual Project Advisor

On Your Own


Feel confident and gain knowledge with the support of a dedicated customer service representative

blank-1
check-2
dash

Set your renovation up for success with an organized game plan

blank-1
check-2
dash

Easily resolve any unforeseen circumstances with your contractor

blank-1
check-2
dash

How a project advisor helps

Block’s customer service team has supported homeowners and contractors on thousands of renovations. We understand that challenges and delays are a normal part of the construction process—give yourself peace of mind that your advisor is there to support you and your contractor as you navigate your project.

check-2

Feel confident and gain knowledge with the support of a dedicated customer service representative


check-2

Set your renovation up for success with an organized game plan


check-2

Easily resolve any unforeseen circumstances with your contractor

projectadvisor1_@2x

What’s included

Access up to 20 hours of support for the following:

smallcheck

Virtual Consultations

After your proposal is accepted, you will have a 30-minute virtual consultation with your advisor and contractor to review project scope, flag potential considerations, and discuss timeline estimates.

Prior to breaking ground, you will have a 30-minute virtual consultation with your advisor to review best practices and ensure that you and your contractor are set up for success.


smallcheck

Support

Your advisor will partner with you and your contractor to resolve any unforeseen circumstances.

What’s included

Access up to 20 hours of support for the following:

projectadvisor1_@2x
smallcheck_mobile-2

Virtual Consultations

After your proposal is accepted, you will have a 30-minute virtual consultation with your advisor and contractor to review project scope, flag potential considerations, and discuss timeline estimates.

Prior to breaking ground, you will have a 30-minute virtual consultation with your advisor to review best practices and ensure that you and your contractor are set up for success.


smallcheck_mobile-2

Support

Your advisor will partner with you and your contractor to resolve any unforeseen circumstances.